User Guide
Welcome to VADO! This guide will help you get started with self-guided property tours.
What is VADO?
VADO is a mobile app that lets you tour homes on your own schedule. No need to coordinate with agents for every showing – browse, book, and tour properties when it's convenient for you.
Download the App
Get VADO on your device:
- iOS: Download on App Store
- Android: Get it on Google Play
- Web: Visit web.vadoapp.com
Quick Start
1. Create Your Account
- Open the VADO app
- Tap Sign Up
- Enter your email and create a password
- Verify your email address
2. Complete Verification
For property access, complete ID verification:
- Go to Profile → Verification
- Scan a valid government ID
- Take a selfie for matching
- Wait for approval (usually minutes)
Why Verification?
ID verification protects homeowners and ensures a safe touring experience for everyone.
3. Browse Properties
- Use the map or list view
- Filter by price, beds, baths, and more
- Tap a property to see details
- View photos, features, and AI-powered summaries
4. Book a Tour
- Tap Schedule Tour on any property
- Choose your preferred date and time
- Select tour duration (15-60 minutes)
- Confirm your booking
5. Tour the Property
On tour day:
- Arrive at the property
- Open VADO and tap Start Tour
- Access code is revealed when you're at the property
- Tour at your own pace
- Tap End Tour when finished
Key Features
Self-Guided Tours
- Tour properties on your schedule
- No agent coordination needed
- Access codes revealed securely
AI Assistant
- Get instant answers about properties
- Neighborhood insights
- Compare properties side-by-side
Voice Notes
- Record observations during tours
- AI transcription for searchable notes
- Never forget important details
Calendar Sync
- Add tours to Google, Outlook, or Apple Calendar
- Automatic reminders
- Easy rescheduling
Next Steps
- Account Setup - Complete your profile
- Booking Tours - Learn the booking process
- Tour Tips - Get the most from your tours
Need Help?
- Check our FAQ
- Email: support@vadoapp.com
- In-app chat support