Skip to main content

Tour Tips

Get the most out of your self-guided property tours.

Before the Tour

Prepare Your List

  • Review the property photos
  • Read the AI summary
  • Note questions to investigate
  • Check neighborhood on map

Check Requirements

  • Ensure your ID is verified
  • Confirm tour is approved
  • Review entry instructions
  • Have phone charged (80%+)

What to Bring

EssentialHelpful
Charged phoneTape measure
Photo ID (backup)Notepad
Comfortable shoesCamera (if allowed)
Flashlight (app works too)

Arriving at the Property

Be On Time

  • Arrive 5 minutes early
  • Park in designated areas
  • Don't block driveways

Start Your Tour

  1. Open VADO app
  2. Tap Start Tour
  3. Confirm you're at location
  4. Access code revealed

Entry Instructions

  • Read all instructions carefully
  • Return lockbox/key exactly as found
  • Close and lock all doors
Geofence Activation

The access code only appears when your phone detects you're at the property. Enable location services for VADO.

During the Tour

What to Look For

Structural

  • Cracks in walls or ceilings
  • Uneven floors
  • Window condition
  • Roof visible issues

Systems

  • Water pressure (run faucets)
  • HVAC operation
  • Electrical outlets
  • Water heater age

Living Spaces

  • Natural light
  • Room sizes for your furniture
  • Storage space
  • Flow between rooms

Exterior

  • Yard size and condition
  • Drainage
  • Fence/privacy
  • Parking

Use VADO Features

Voice Notes

  1. Tap microphone icon
  2. Speak your observations
  3. Auto-transcribed for later

Photos

  1. Tap camera icon (if allowed)
  2. Capture details
  3. Organized by room

AI Assistant

Ask questions like:

  • "What schools are nearby?"
  • "What's the crime rate?"
  • "How does this compare to [other property]?"

Room-by-Room Guide

Kitchen

  • Open cabinets (storage space)
  • Check appliance condition
  • Run garbage disposal
  • Note counter space
  • Check water pressure

Bathrooms

  • Flush toilets
  • Check for leaks under sinks
  • Test water pressure/temperature
  • Look for mold/mildew
  • Note ventilation

Bedrooms

  • Closet size
  • Natural light
  • Noise from outside
  • Power outlet locations
  • Space for your furniture

Basement/Attic

  • Signs of water damage
  • Ventilation
  • Insulation condition
  • Finished vs unfinished
  • Access difficulty

Garage

  • Vehicle fit
  • Storage space
  • Electrical access
  • Door operation

Ending Your Tour

Before Leaving

  1. Return everything as found
  2. Turn off any lights you turned on
  3. Lock all doors
  4. Confirm lockbox secured

End in App

  1. Tap End Tour
  2. Confirm tour complete
  3. Leave optional rating
  4. Add final notes

After Tour Actions

  • Review your voice notes
  • Star favorite properties
  • Send questions to agent
  • Compare with other tours

Safety Tips

Personal Safety

  • Tell someone where you're going
  • Keep phone accessible
  • Trust your instincts
  • Leave if uncomfortable

Property Safety

  • Don't move furniture
  • Be careful on stairs
  • Watch for hazards
  • Report any issues

Emergency

If there's an emergency:

  1. Leave the property immediately
  2. Call 911 if needed
  3. Use VADO's emergency button
  4. Contact property agent

Common Questions

Can I bring guests?

Check tour settings – some allow +1, others are solo only.

What if I'm running late?

Contact through the app. You may need to reschedule.

Can I extend my tour?

If no one's scheduled after you, you may be able to extend. Check the app.

What if something seems wrong?

Report through the app immediately. Don't touch or disturb anything suspicious.

Next Steps